Joy Mwende Ndeleva

Responsibilities  Driving Sales: Focus on generating new business life insurance sales through designated bank partner branches, ensuring both quality and quantity.  Financial Consultation: Conduct financial talks with prospective clients to understand their needs and propose suitable insurance plans.  Business Processing: Sign off on all new business received from bank partners, ensuring smooth underwriting processes and compliance with company standards.  Customer Service: Assist with premium collection and promptly resolve customer queries and complaints to ensure customer satisfaction.  Relationship Building: Foster productive relationships to expand the pool of prospective clients through networking, cold calling, and referrals.  Needs Assessment: Evaluate the financial status and needs of individual and business customers, proposing tailored protection plans.  Reporting: Keep the line manager informed of daily production activities and attend relevant training sessions as required.

Responsibilities  Forecast supply and demand to prevent overstocking and running out-of-stock (OOS)  Enter purchase details (vendors information, invoices and pricing) into internal databases  Place orders to replenish merchandise as needed  Track shipments and address any delays  Evaluate suppliers’ offers and ensure procurement MHG procurement guidelines are met.  Coordinate regular inventory audits and keep updated inventory records  Make replenishments requests based on the stock in hand as necessary  Liaise with suppliers for low stocks and out of stock expediting  Ensure all goods received are properly receipted and requisite documents are submitted in a timely manner to accounts payables.  Constantly monitor stock levels and replenish stocks with optimum quantities  Adhere to FIFO method and maintain minimum level of expiries  Ensure purchases do not exceed budget

Responsibilities  Designing specifications with the person in charge  Comparative studies of the different providers  Negotiations with providers  Structuring the tender process if there is one  Preparing orders  Follow-up of orders and providers’ performances  Follow-up of invoices: payment method and term  Improving purchasing processes

Responsibilities  Conducting product research and sourcing new suppliers and vendors.  Sourcing materials, goods, products, and services and negotiating the best or most cost-effective contracts and deals.  Performing inventory inspections and reordering supplies and stock as necessary.  Conducting market research to keep abreast of emerging trends and business opportunities.  Inspecting stock and reporting any faulty items or inconsistencies immediately.  Updating and maintaining records of all orders, payments, and received stock.  Coordinating with the delivery team and following up on delays or orders that have been rescheduled.  Attending product launches and networking with industry professionals.  Establishing professional relationships with clients as well as vendors and suppliers.  Ensuring all stock is packaged appropriately and delivered to the correct location in a timely manner.