Vincent Kithome

Sales Executive, Relationship Manager, Customer Service Support
January 1, 1988

About Candidate

I am experienced in both tele-sales and customer facing sales. Looking for open opportunities to tap into and grow my expertise.

Education

B
Bachelor of Commerce 2013
Kabarak University

Discontinued the program due to financial constraints

Work & Experience

M
Merchant Service Advisor Dec 2016 - October 2024
Absa Bank Kenya PLC

1. Lead generation and prospecting. 2. Onboarding new merchants and growing the customer portfolio. 3. Relationship management and complaints handling. 4. Day-to-day servicing of POS terminals. 5. Market survey and intelligence on the dynamics of both customer needs and solutions offered by competition.

T
Tele Sales Agent July 2014 - Dec 2016
Barclays Bank Kenya Plc

1. Lead generation and prospecting. 2. Studying customer life cycle and analysing the already existing customers. 3. Identifying what new/additional products to sell to the existing bank customers. 4. Reaching out to customers and making presentations. 5. Closing successful sales and growing the portfolio book. 6. Deepening the bank-customer relationship by advancing as many products/services/solutions to respective customers.

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