Travelling made fun and easy
At Rassafari Tours, we believe that our team is the cornerstone of our success. To ensure we bring on board individuals who share our passion for travel, adventure, and excellent customer service, we have developed a transparent and comprehensive recruitment process. Here’s how we ensure we hire the best talent:
1. Job Posting and Application
All job openings at Rassafari Tours are publicly posted on our website and various job platforms, including workexchange.co.ke. Each job listing provides a detailed description of the role, required qualifications, and application instructions. We welcome applications from diverse candidates, ensuring a broad and inclusive pool of talent.
2. Application Review
Our recruitment team carefully reviews each application against the specific criteria for the role. We value every application and ensure that each one is considered with equal importance. Candidates who meet the required qualifications are shortlisted for further evaluation. We communicate transparently with all applicants about the status of their application.
3. Initial Interview
Shortlisted candidates are invited for an initial interview, which may be conducted via video call or in person. During this interview, we discuss the candidate's experience, skills, and aspirations. We also provide detailed information about Rassafari Tours, our company culture, and the specific role, ensuring candidates have a clear understanding of what to expect.
4. Skills Assessment
To ensure candidates possess the necessary skills, we may require them to complete a relevant skills assessment. For example, tour guide candidates might be asked to create a sample itinerary or demonstrate their knowledge of local wildlife and culture. This assessment helps us gauge the candidate’s practical abilities and suitability for the role.
5. Final Interview
Candidates who excel in the initial interview and skills assessment are invited for a final interview with senior team members. This interview focuses on cultural fit, long-term goals, and how the candidate can contribute to and grow with Rassafari Tours. We also provide an opportunity for candidates to ask questions and meet potential team members.
6. Reference Check
Before making a final decision, we conduct thorough reference checks to verify the candidate's previous employment, performance, and character. This step helps ensure that we are hiring individuals who are not only skilled but also reliable and trustworthy.
7. Offer and Onboarding
Successful candidates receive a formal job offer outlining the terms of employment, benefits, and expectations. Once the offer is accepted, our onboarding process ensures new team members are smoothly integrated into our team. They receive all the necessary training and support to excel in their new role, including familiarization with our tours, safety protocols, and company values.
8. Continuous Feedback
We believe in continuous improvement, so we seek feedback from new hires about their recruitment experience. This feedback helps us refine and enhance our recruitment process, ensuring it remains transparent, fair, and efficient.
At Rassafari Tours, our transparent recruitment process not only helps us find the right talent but also ensures that every candidate feels respected and valued throughout their journey with us. We are committed to building a team that shares our passion for delivering unforgettable travel experiences.
At Rassafari Tours, our success and reputation are built on the dedication, expertise, and passion of our exceptional team. Each member of our team brings a wealth of knowledge and a deep love for Kenya’s natural beauty, ensuring that every tour we offer is a memorable and enriching experience for our guests.
Expert Tour Guides
Our tour guides are the heart and soul of Rassafari Tours. With extensive experience and a profound understanding of Kenya’s wildlife, landscapes, and cultural heritage, they bring each destination to life with their insightful commentary and storytelling. Their enthusiasm and friendliness create a warm and welcoming atmosphere, making our guests feel like they’re exploring with a knowledgeable friend.
Experienced Safari Drivers
Our safari drivers are seasoned professionals who navigate Kenya’s diverse terrains with ease and skill. Their keen eyes are trained to spot even the most elusive wildlife, ensuring our guests don’t miss a moment of the action. Safety is their top priority, and their expertise guarantees a smooth and enjoyable journey through the wilderness.
Knowledgeable Hiking Guides
Our hiking guides are passionate outdoor enthusiasts who have explored Kenya’s trails extensively. They provide not only guidance and support but also fascinating insights into the flora, fauna, and geological features encountered along the way. Their commitment to sustainable and responsible hiking practices ensures that our natural environments are preserved for future generations.
Friendly Customer Service Team
Our customer service team is dedicated to providing exceptional support from the moment you inquire about a tour to the moment you return home. They are always ready to answer questions, assist with bookings, and tailor our tours to meet your specific needs and preferences. Their commitment to ensuring a seamless and enjoyable experience is unmatched.
Creative Marketing and Operations Team
Behind the scenes, our marketing and operations team works tirelessly to plan and promote our tours. They handle logistics, develop new and exciting itineraries, and ensure that every detail is perfect. Their creativity and organizational skills ensure that Rassafari Tours continues to offer innovative and high-quality travel experiences.
Local Community Partners
We are proud to collaborate with local communities and experts, including Maasai warriors, cultural ambassadors, and conservationists. These partnerships enrich our tours with authentic cultural experiences and support sustainable tourism practices that benefit local economies and preserve Kenya’s heritage.
Together, the team at Rassafari Tours is more than just a group of colleagues; we are a family united by a shared passion for adventure and a commitment to delivering the best travel experiences possible. Join us and experience the wonders of Kenya with a team that genuinely cares about your journey.